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Retailer
Frequently Asked Questions:
Q:
Why
is Datamatrix different?
A:
We are
totally vertically integrated from Sales and Marketing Programming and Analysis
to Operations, Back End Processing, Call Centers, Redemption, etc. which
eliminates the middle man and the potential for things to slip through the
cracks.
Our newly developed computer programs are virtually error free meaning faster
processing times, more accurate reports and less negative consumer noise.
Q:
What
is your company's philosophy?
A:
We feel
that all too often, poorly run and executed consumer rebate programs have
created a negative image for the manufacturer and retailer alike. But with
Datamatrix and its new systems and customer centric philosophy is going to put
an end to this.
There is a considerable amount of industry research about rebates and their
inner workings and business math that is embedded into our systems and business
model.
Using our vertically integrated systems and eliminating the middleman
can afford our clients a significant value added to their rebate programs.
With appropriate budgeting and planning, A rebate can and will pay for itself
in both the short and long run. It affords the opportunity for add on sales,
bounce back sales, future offers and promotions, data capture and data mining.
Consumer rebates should and will be a positive sales and marketing tool!
Utilizing the combined elements of our DataSpeed Technology SystemTM,
Rebate Consumer Care SystemTM and our DatalotorTM
we assure you of that.
*Patent
Pending
Q:
What does DataMatrix bring to the table?
A:
DataMatrix
and its parent company, are industry leaders in data processing and customer
service. We have combined this with one of the most knowledgeable consumer
products sales and marketing management and retail experts imaginable. Our
vertical integration of all Consumer Rebate functions in house gives us s
significant edge.
Q:
What
are the advantages of your Visa Prepaid card?
A: Our programs enhance branding and customer loyalty. Key features:
• 4X more
powerful creating additional sales than other promotional vehicles and
advertisements
• 3X more effective at driving additional consumer purchases back to
your products
• Drive 30% of the reward back to the retailer within 30 to 90 days.
This strengthens your standing with your retailers (i.e., more sku's in the
assortment)
• Increase your sales and marketing share by more then 5% annually with
our Post Promotion Targeting techniques.
• "Client Profit Sharing Program" that lower your promotion cost and
stretch your marketing dollars.
Q:
What
is your 'Datalator'?
A: The
'Datalator' is a Patent Pending formula developed by Datamatrix to analyze
virtually every variable in a rebate program and allows you to clearly
understand the costs of and impacts on your promotion.
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Q:
How long has Datamatrix been a service provider?
A:
20+
years.
Q:
What
trade associations and trade organization is Datamatrix affiliated with?
A:
Every
major consumer products organization for both retailers and manufacturers.
Q:
What
is the level of Datamatrix's certification and industry acceptance?
A:
Q:
How
do you process rebates so quickly and efficiently?
A:
Our DataSpeed
Technology SystemTM represents an industry breakthrough in
increassed processing speed.
Q:
Why
is your costing model so attractive?
A:
We are
vertical so we have no added on costs due to subcontracting and outsourcing.
You know from the beginning what your final costs will really be. We do
not use 'add on' to make up for low cost up front bidding.
Q:
How
do you integrate your systems with the retailer and manufacturer?
A:
Our
state of the art systems can be programmed for complete integration and
information sharing as desired.
Q:
What
are your security protocols?
A:
Our DataGuard
SystemTM has redundant firewall and security features that
provides a high level of data security and allows only you to see only
your data.No one else's!
Q:
Can
we change our rebate acceptance rate during the term of the program?
A: Yes.
You can change the parameters on a case-by-case basis or raise the acceptance
level. |
